Soalan Lazim

We have been in the Hospitality Industry for over 8 years, in that time we have managed serviced apartments, hotels and consulted on multiple different hospitality products. We were even involved with some of the largest online hotel booking portals and airlines in our ventures. Throughout this time, we have been featured in multiple newspaper articles for our launches and offerings. As a testament to our focus on delivering the best for our customers, Tamarind Suites, Alia Premier Medini and Summer Suites Residences, which are managed by us, have been awarded with the Agoda Gold Circle award in 2021, 2020 and 2019 respectively.

1) Vouchers have 2 years validity from the purchase date.
2) Vouchers valid at all VIP Pass participating hotels and resorts.
3) Reservation to be made 14 (fourteen) days in advance. Please mention the use of the voucher at the time of reservation. Reservation to be made via the membership portal.
4) Vouchers are non-transferable.
5) Vouchers are not applicable on the eve and day of Public Holidays.
6) Vouchers cannot be exchanged for cash, other products or service.
7) Vouchers can be combined to lengthen the stay, but cannot be used in conjunction with other discounts and promotions offered from time to time.
8) Cancelling your stay less than 14 days before your arrival will be considered no show and non-refundable.
9) Check-in and Check-out times are subject to individual property’s stay policy.
10) Money back guarantee only applies in the instance that during the validity period, none of the nights were booked or utilised.
11) Please refer to https://getvippass.com/fullterms/ for complete terms.